Homeowner insolvencies are rising and the clients who need help most won't call you first. Ontario brokers who reach out proactively, know the private lending toolkit, and can frame a distressed file as solvable will earn the relationship and the referral.
Homeowner Insolvencies Are Climbing — How Ontario Brokers Can Get Ahead of the Next Wave

I want to ask you something direct: when was the last time you called a client (not because they had a renewal coming, not because rates moved, but simply because you were worried about them)?
If the answer is "not recently," I get it. The business pulls you toward the next deal. But right now, some of the most important conversations you could be having are the ones nobody is booking.
The Clients Who Won't Call You Are the Ones Who Need You Most
Canadian homeowner insolvencies are climbing. The people filing aren't deadbeats. They're your clients. They bought at the peak, renewed into higher rates, absorbed two years of grocery and utility inflation, and quietly ran out of runway. They're not calling you because they're embarrassed, or because they don't know there's a solution, or because they've already convinced themselves it's too late.
That's the broker's problem to solve. Not theirs.
Here's what most people miss: the equity is often still there. A homeowner who bought in Richmond Hill in 2019 and has been making payments, even stressed ones, likely still has significant equity built up. They haven't lost the asset. They've lost the cash flow. Those are two very different problems, and one of them has a mortgage solution attached to it.
Can I Get a Refinance If I'm in Arrears?
This is one of the most common questions people type into search engines at 11pm when they can't sleep. The answer is: it depends on the equity, the exit, and how far the arrears have progressed, but yes, it is often possible. A bank will say no. A monoline will say no. A private lender underwrites on equity and exit strategy, not on the last six months of payment history.
What does that mean practically? If the property has sufficient equity and the borrower has a credible path out (a renewal with a B lender in 12 months, a sale, an inheritance, a business contract coming through), a private bridge can stop the bleeding today. That's a real option, not a consolation prize. The piece on how to stop a power of sale in Ontario using a private lender walks through exactly what that window looks like and why timing matters so much.
The broker's job is to know that option exists and to surface it before the lender issues a notice. After the notice, the clock is ticking. Before it, you have options and leverage.
What Are the Signs a Client Is Heading Toward Insolvency?
You don't need a credit bureau pull to spot the early signals. You need to look at your own database. Ask yourself which clients meet one or more of these criteria.
They bought between 2020 and 2023 and are coming up for renewal. They were pre-approved at a rate that no longer exists, and they haven't talked to you about what renewal looks like. They're self-employed and went through a slow patch in 2023 or 2024 (Realtors!). They had a second mortgage going in, which means their total debt service was already tight. They're in a household where one partner's income is variable.
None of those things mean insolvency is inevitable. Every single one of them is a reason to call.
What Can a Broker Actually Do for a Client in Financial Distress?
More than most clients realize. The toolkit for a homeowner who is equity-rich and cash-flow-stressed is genuinely useful, but only if the broker knows it and deploys it at the right moment.
Debt consolidation through a second mortgage can replace five separate minimum payments with one interest payment, often at a lower blended rate than the consumer debt it replaces. A private bridge can buy a client six to twelve months to repair their file and re-qualify with a conventional lender. An equity takeout, structured properly, can fund the tax arrears or CRA debt that's about to become a lien problem. None of these are easy conversations. All of them are better than watching a client file a consumer proposal when the equity was sitting there the whole time.
The piece on debt consolidation mortgages in Ontario for borrowers with bad credit is worth sending directly to clients who you think are carrying too much consumer debt. Sometimes the article does the opening you couldn't.
Can a Mortgage Broker Help Someone Who Is Already in Collections?
Yes. Collections activity makes a bank deal impossible and a B lender deal harder, but it doesn't kill equity. A private lender looking at 65 to 70 percent loan-to-value on a Barrie semi or a Mississauga townhouse is not primarily looking at the credit score. They're looking at whether the asset supports the loan and whether there's a realistic exit. If both answers are yes, the collections history is a data point, not a veto.
The broker's value here is knowing which lender to approach and how to frame the deal. A well-structured submission that leads with equity, explains the distress clearly, and names a credible exit gets approved. A vague submission with a buried credit bureau gets declined. Same deal, different broker, different outcome.
Proactive Outreach Is a Practice, Not a Campaign
I'm not suggesting you send a mass email with the subject line "Are you about to go broke?" That's not the move. I'm suggesting you identify the fifteen or twenty names in your book who fit the profile above and call them the way a trusted advisor calls: "I've been looking at where rates landed for renewals this year and I wanted to check in. How are things sitting for you?"
Most of them will say fine. Some of them will exhale for the first time in six months and tell you the truth. Those are the conversations that build a practice, not just a transaction.
And if you're wondering whether now is a good time to be having these conversations given where the market is, the best brokers in Ontario right now are already doing exactly this, prioritizing honest refinance conversations over purchase volume because that's where the real client need is sitting in 2026.
The Bottom Line
The clients who will need you most in the next twelve months are already in your database. They're not raising their hands. They're quietly managing stress that a single well-timed call from you could redirect into a real solution.
Insolvency climbs when equity goes unused and advisors wait for clients to reach out. Brokers who flip that posture, who call first, who know the private lending options, who can frame a distressed file as a solvable problem rather than a dead end. Those are the brokers who will earn both the relationship and the referral that comes after it.
The wave is building. You can either be ahead of it or explain to your clients why you didn't call.
If you're a broker working a file that fits this profile and you want a straight read on whether private financing is an option, call me at 416-371-2077 or visit stonefieldcapital.ca. No pitch, no pressure. Just a straight conversation.
David Steinfeld, Principal Broker at Stonefield Capital Inc. in Richmond Hill, Ontario. FSRA #13722 (Mortgage Brokerage).
David Steinfeld
David Steinfeld is the Principal Broker at Stonefield Capital Inc., an FSRA-licensed private mortgage brokerage and lender serving Ontario brokers, investors, and borrowers since 2018.
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